Shipping Policy
At Lou Harvey, we want to ensure that your shopping experience is convenient and straightforward, which includes a transparent shipping process. Please read the following policy carefully to understand how we handle shipping:
- Shipping Methods
We offer the following shipping methods:
Standard Shipping: Delivery within 2-7 working days.
Free Shipping: Orders $100+ qualify for free ground shipping within the 48 contiguous states.
- Shipping Locations
We currently ship to locations within the United States.
- Order Processing Time
Orders are typically processed within 3 business days from the date of purchase. Please note that this does not include weekends or holidays.
- Estimated Delivery Times
Delivery times depend on the selected shipping method and destination. The estimated delivery times for each shipping method will be provided during the checkout process. Please note that delivery times are approximate and may vary.
- Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
- Shipping Costs
Shipping costs are determined based on the shipping method selected, the destination, and the weight of the items in your order. The shipping costs will be calculated and displayed during the checkout process.
- Shipping Restrictions
Please be aware of any shipping restrictions that may apply to specific products. Certain items may not be eligible for shipping to certain locations due to legal or logistical restrictions.
- Undeliverable Packages
In the event that a package is deemed undeliverable and returned to us, we will contact you to arrange for reshipment or provide a refund. Additional shipping charges may apply for reshipment.
- Contact Us
If you have any questions or require further information about our shipping policy, please reach out to our customer support team at hello@louharvey.com